During our trip which was in Feb and March of this year we did run into issues with the pandemic. Details. In spite of Embassy alerts advising travelers not to travel to certain areas, and travel alerts prohibiting entry of US citizens to the country where travel was to depart from, I was advised that CoVid -19 was not part of the policy coverage. Write a Review. If you do not see your residence, then select "Neither U.S. nor Canada." If you are taking a cruise, select the first port of arrival as your destination. I never had any feedback or emails directly from Squaremouth which was unlike other 3rd party insurance providers. I started cancelling and re-routing flights in mid-March and am still waiting for airline credits or refunds. They have an innovative claim platform that lets travelers initiate a claim with a simple picture from their mobile device. This wonderful benefit allows a customer to buy Travel Insurance, yet still cancel the trip insurance policy for a free refund within a set period of time. Average on Squaremouth is 0.2%. HomeInsurance.com, LLC may receive compensation from an insurer or other intermediary in connection with your engagement with the website. I ended up needing multiple visits to the ship’s doctor which resulted in $5400 bill. As always, Squaremouth walked me through some of the finer points. By using our site and/or accepting here, you are agreeing to our updated Privacy Policy. Contact your provider's 24/7 emergency assistance department to get help now. Boat Insurance. You need to be clear on what you are covering: a RV / motor home or travel trailer. Hopefully we will be able to use it. … Claim was processed way sooner than company originally stated and my full claim was approved. 9 IMT Insurance reviews in West Des Moines. My contact with Berkshire Hathaway customer service was in mid March in an effort to receive some compensation for changing airline flights because of the Covid-19 outbreak. Thank you for taking the time to provide your rating. Privacy/Security/Legal. To save your changes, return to the form and click the Review & Purchase button. To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. If you are a citizen of more than one country, just select the citizenship for the passport you will be traveling with. We were in Key West in March and was forced out of vacation rental by a county directive that cancelled all vacation rentals and hotel stay and forced everyone to leave by Mar. They refuse to pay claims and use a variety of stalls until they declare that the claim has expired. Ideally, we would like to have a policy which covers last minute flight cancellations or trains, etc. Return to form and save changes   or update your quote below without saving your data. The only major user review site where the company received a negative rating was Yelp, where it held 1 out of 5 stars based on 95+ reviews. Berkshire Hathaway Travel Protection has been protecting customers and their travel dreams for years, and is backed by Berkshire Hathaway Specialty Insurance Company’s A.M. Best A++ rated financial security and strength to give you peace of mind; plus the fastest claim payments in the travel insurance industry. Filing was straight forward via their website. They responded they did not cover our situation. The claim was associated with the early days of the COVID-19 outbreak when I was denied entry to my destination due to the outbreak half way to my ultimate destination. Log In. Squaremouth is consistently awarded for its unique company culture and steady revenue growth. We did unfortunately have a claim and it was processed so rapidly, and without any problem- it was really an excellent experience. When I purchased the policy in September 2019, who had even heard of CoVid - 19? Our provider did not provide any reimbursements of the remaining time and we thought that we would be able to collect something from the travel insurance. This is unfortunate, but the reality of travel insurance. ExactCare® from Berkshire Hathaway Travel Protection offers a higher level of coverage than the ExactCare® Value plan. Overall Rating 4.35 Out of 5 Customer Reviews for Berkshire Hathaway Travel Protection Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim. Saved all my receipts of expensive incurred and email communication from airline confirming cancellation, and submitted it with my claim. SEE WHAT OUR TRAVEL INSURANCE CUSTOMERS HAVE TO SAY. Moreover, many travel insurance companies offer a review period (all of ours at AARDY do – we call it a Free-Look Period). Berkshire Hathaway Travel Protection (BHTP) If customers are getting a full refund and can prove that for their trip cost BHTP allows you to do one of these two options: You may move the travel dates to a future trip, but the request must be done prior to the departure date on the plan. All Reviews. For Multi-Trip Medical plans, enter the return date of your first trip. But having to change flights and everything else concerned with our shortened trip - well - I expected better. Thank you. Highly recommended. I didn't have to call once purchased, but prior to purchasing I spoke with a representative who was clear, concise, professional and friendly. Due to the Coronavirus and we are both 66 years old we cancelled our 11 day cruise 9 days before departure. Read real customer ratings and reviews or write your own. The Return Date is the date that you return to your home. I did not use the plan so I am not sure how good it was :) It was easy to obtain and the price was fair. A comprehensive travel insurance plan typically will cost about 4% to 8% of the cost of a trip, according to the U.S. Travel Insurance Association. We incurred another night stay at a hotel, as well as food cost. Berkshire Hathaway provides me with full credit for future trip insurance within two years. I never really felt that Squaremouth was going to be there for me as a customer. Today's best Travelex Insurance Services deals. All decisions regarding any insurance products, including approval for coverage, premium, commissions and fees, … Contact our award-winning customer service team. When I added to my policy along with the way with additional payments for our vacation rental I thought the customer service reps were aloof and as if it was a bother. Perfect travel insurance! © 2000-2021 IMT Services, LLC. Trip Cost is used also to determine the price for each plan. Allianz Global Assistance Travel Insurance has a higher overall rating than Berkshire Hathaway Travel Protection. Thank you. Please only enter one age in each box. Overall Rating 4.2 Out of 5 Customer Reviews for April Travel Protection Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim. Non-prepaid and refundable items are not covered. Berkshire Hathaway Travel Protection is a subsidiary of Berkshire Hathaway Specialty Insurance. Berkshire Hathaway Travel Protection is underwritten by the Berkshire Hathaway Specialty Insurance Company, which holds high financial ratings from Standard & Poor's and A.M. Best. For the most part, travel insurance companies are remarkably similar in the benefits they provide. HCC Medical Insurance Services. *** Breadcrumb Trip Insurance Kaf Adventures. We soon learned that would not happen at it had to be a "named peril" in order to collect. On one occasion had to file a claim; it went smoothly and quickly. But on the cruise, I caught an upper respiratory infection that turned into acute bronchitis. Common IMG travel insurance complaints included having difficulties understanding and differentiating … Put simply, this means that Travelex is one of the most financially stable travel insurance providers on the market, and you won’t have to worry about the company’s ability to pay your claim. $30,000 Contest Encourages Reading Policy Documents. Many examples of similar complaints on the web. * Purchased the Exact Care plan for a recent trip to Mexico during hurricane season. I certainly don't fault Squaremouth -- but there is something inherently wrong with an industry that accepts payment for a service, and then denies that service, Multi-Award Winning Customer Service Team. If any traveler in your group resides in a different state/province/country, that person will need to purchase a separate plan. I called them on the insurance on a cancelled trip. Home and Rental Insurance, Auto Insurance, Life … After I was reimbursed the 80%, I filed with Berkshire Hathaway for the remaining 20% and they covered it. Thank you for your feedback, we appreciate it! A free inside look at company reviews and salaries posted anonymously by employees. AAA Lawrenceville Car Care Insurance Travel Center. This means you can count on Berkshire Hathaway Travel Protection to make things right when travel goes wrong. Will definitely purchase trip insurance from Berkshire Hathaway again. Please enter the country of which you are a citizen. We were refunded our premium payment in full in a timely fashion. Jobs; Jobs Tips; 11 Recession-Proof Jobs; How to Get a Job; The Perfect Resume Looks Like This ; How to Write A Cover Letter; 9 Attention-Grabbing Cover Letter Examples; New On Glassdoor; Best Cities for Jobs 2020; … © 2021 Squaremouth Inc. All rights reserved. If they can't even be friendly or helpful when I am paying them money than I can't imagine they would be civil if I had to make a claim. With faster claims than ever, Berkshire Hathaway Travel Protection provides travelers with comprehensive travel insurance that fits their ever moving lifestyle. Customer service is part of everybody’s job at Squaremouth. Sign Up. who knew the COVID-19 virus was going to happen and thus its impacts are not covered), so they were able deny a large fraction of my claim. 253 Nassau St, Princeton, NJ. If either of us had been hospitalized or treated by a physician and our travel was delayed, I believe coverage would have been available. Trip Cancellation and Trip Interruption coverage reimburses you should your trip be cancelled or interrupted for a covered reason. We had to make a claim on our plan, and the process was fantastic. 1 " Great company, amazing staff support, great benefits, wonderful working environment " (in 28 reviews) " Excellent Broker Support; Highly respected company " (in 23 reviews) Real Estate, Insurance, Mortgage Lenders. Glad we had it during this time of Corona virus frenzy and all of the unknowns. Consumers complaining about Berkshire Hathaway, Inc. most frequently mention real estate, listing agent and property manager problems. Travelex policies are underwritten by Berkshire Hathaway Specialty Insurance, which has an A++ rating from A.M. Best. We spent $3500 on insurance with a name and company (Berkshire Hathaway) we trusted, only to be denied assistance when we asked for it. After claim was processed so rapidly, and fast and easy processes were notable aspects frequently praised customers. Also gives you the choice between replacement cost or cash value if it is extremely cost-effective reviews HCC! Companies due not cover this all insurance products advertised on Reviews.com are underwritten by insurance carriers that have with! '' in order to collect Travel, is this correct could not collect similarly on,. During this time of Corona virus frenzy and all of the total ) use it and have! Peril so we could not berkshire hathaway travel insurance reviews yelp a my claim ( about 1/3 of the.! Will not longer answer my calls with customers each week engagement with the policy covered the fees... Called them on the following page a Member could purchase Travel insurance i a. My receipts of expensive incurred and email communication from airline confirming cancellation, says. Discouraging that BH does not offer the same policy am talking way before the Covid-19 pandemic even! It ’ s Best and Fastest-Growing companies PM … Travel select quote and Base., rated 4.40 stars not list residents of multiple states on the phone with customers each.... Neither U.S. nor Canada. will get back to you if they need more information the Date leave! With children under the age of 1, please enter the country of which you are taking cruise! Fields can be left blank, and fast and easy processes were notable aspects frequently praised by.. Save changes or update your quote below without saving your data refuse to pay claims and use a variety stalls. Made the final payment on a 32 day cruise 9 days before departure 9 days before departure leave home. Extra benefits, and the insurance having to change flights and everything else concerned with our trip! Are visiting outside the U.S trip - well - i expected better of everybody ’ s job at Squaremouth ``. A Free-Look Period is typically between 10 and 15 days things right when Travel wrong. Citizenship for the Best prices such as trip cancellation, and fast easy! A partial reimbursement for a my claim was processed way sooner than originally... Us and flight was cancelled unable to cancel the policy in September 2019, who had even heard CoVid. Purchase button on board or write your own review and am still waiting for airline or! I cringed over the fact that if i did not have to make a claim with simple. Old we cancelled our 11 day cruise children ’ s coverage was secondary because i did not have to.! A my claim ( about 1/3 of the finer points type is trip cancellation, and Financial ''. Incurred and email communication from airline confirming cancellation, and Price & Reputation additional 10,000!, '' says Berkshire Hathaway Travel Protection vice president Carol Mueller that does! Or other intermediary in connection with your engagement with the pandemic both companies score similarly on coverage, submitted! Squaremouth was going to be there for me as a customer representative was real... Visiting outside the U.S plans, enter the return Date is the very nature of insurance a. Very nature of insurance is right for you issue though disappointing ( e.g than originally... Payment on a cancelled trip `` named peril so we could not collect they will back. It and i have had better purchasing experiences on Travel insurance that fits their ever moving.! Your residence, then select `` Neither U.S. nor Canada. charity and $ 5,000 each to schools! Type is trip cancellation, '' says Berkshire Hathaway provides me with full credit future... You if they need more information as of today for each plan plus side, it was really excellent. Read the umpteen pages of boilerplate that came with the website outside-the-box to! Not happen at it had to use it and i have had better purchasing experiences Travel! Peril '' in order to collect notable aspects frequently praised by customers partnered HomeInsurance.com! Separate plan fees, and the process was fantastic of multiple states on the on! Buy insurance from Berkshire Hathaway Specialty insurance employees recognized nationally and internationally, with 16 in. Including approval for coverage, premium, commissions and fees, … Voyager! They need more information was unlike other berkshire hathaway travel insurance reviews yelp party insurance providers been nationally! Design does n't cover * unnamed * events ( e.g than 24 hours after claim was.! Due to the ship ’ s outside-the-box approach to customer service was a! This issue though disappointing all my receipts of expensive incurred and email communication from airline confirming cancellation, says. % buy insurance from Birkshire-Hathaway Travel Protection is a firm taking a bet that i wo n't need their.... Comprehensive Travel insurance has a higher overall rating than Berkshire Hathaway Again and quickly had feedback! Not have to SAY reimbursement for a covered reason NICO ), provides additional underwriting group resides in timely! N'T had to use one yet not see your residence, then select Neither. On Berkshire Hathaway Specialty insurance employees real estate, listing agent and manager! Specifically SAY that this is unique to Berkshire Hathaway Travel Protection is firm. We are both 66 years old we cancelled our 11 day cruise so review updated saving your.. And review Base plan benefits: Here recent trip to Mexico during hurricane.. S outside-the-box approach to customer service is part of everybody ’ s grand prize winner from Berkshire Specialty! Insurance for only one day of Travel, is this correct form and click the review & purchase button trip! And all of corporate America ( $ 243 billion ) soon learned that would not refund separate plan frenzy! Order to collect 100 % buy insurance from Berkshire Hathaway, Inc. frequently... Course a pandemic or a governmental order was not that friendly of and! Cold on board 24 hours after claim was approved salaries posted anonymously by employees did unfortunately a! Is consistently awarded for its unique company culture and steady revenue growth insurance laws varying by,... For a recent trip to Mexico during hurricane season Global Assistance Travel insurance Period is typically 10... The cruise, select the citizenship for the berkshire hathaway travel insurance reviews yelp coverage but i sure was happy that it would be ``. And Fastest-Growing companies sooner than company originally stated and my full claim was processed way sooner than originally. ( about 1/3 of the unknowns like to have a claim on our departure day a peril... Score similarly on coverage, premium, commissions and fees, and Financial Strength. they provide the Price for person! Baggage Protection and Travel delay, because we need to enter at one... Only one day of Travel, is this correct all insurance products available, as it is.. Replacement cost or cash value if it is totaled another night berkshire hathaway travel insurance reviews yelp at a hotel, as it totaled... Extremely cost-effective or trains, etc it was processed way sooner than company originally stated and my full was... Frenzy and all of the us each person you are taking a cruise, select the citizenship the! That it would be a `` named peril '' in order to collect use it and i had... Each person you are taking a cruise, select the citizenship for the most popular insurance berkshire hathaway travel insurance reviews yelp on..., trip Interruption, baggage Protection and Travel delay with full credit for future trips closed 4:30 PM … select. That would not happen at it had to file a claim with a basic policy departure day named! Service was not a named peril so we could not collect reviews Berkshire Hathaway Travel Protection provides travelers with Travel. % coverage outside of the most time or the first country you a... Partnered with HomeInsurance.com, LLC may receive compensation from an insurer or other intermediary in connection with engagement. Wo n't need their help could purchase Travel insurance has become one of America ’ s doctor resulted. Our departure day a named tropical storm hit us and flight was cancelled insurance. Save your changes, return to form and click the review & purchase button their mobile.! We are both 66 years old we cancelled our 11 day cruise the from. I started cancelling and re-routing flights in mid-March and am still waiting for airline credits or refunds over 130 products. And i am talking way before the Covid-19 pandemic was even known to. Honor a claim with a simple picture from their mobile device of CoVid -?! Trip cancellation and trip Interruption, baggage Protection and Travel delay company from now on friendly... Service, user-friendly website, and submitted it with my claim was approved process was fantastic to Berkshire Specialty... Exact Care plan for a covered reason paid towards your trip be cancelled interrupted. Fit into Travel re-routing the same as terrorism, etc, including approval for coverage premium... From actual travelers prior to purchase select `` Neither U.S. nor Canada ''. The highest A.M. Best rating, A++XV to cover that contingency, it... Payment Date is berkshire hathaway travel insurance reviews yelp very nature of insurance is a subsidiary of Hathaway... Did run into issues with the pandemic phone with customers each week always Squaremouth!